Hosted Voice and UCaaS
Hosted VoIP telephony and omni-channel communications for your business. More than just a desk phone, communicate on the go and across platforms.
What is Hosted Voice and UCaaS?
Hosted voice, also known as VoIP, is a cloud-based telephony system that replaces and offers enhanced communication functionality beyond traditional on-premises PBX or POTS systems. Available with over 160 features, Metro Wireless’s commercial phone systems are infinitely customizable to suit how your business operates.
Further, more than just a desk phone system, MetroVOX is a true UCaaS solution, offering omni-channel telephony functionality like cloud portal management, business SMS, CRM-integrations, Microsoft Outlook integration, mobile apps, and much more!
160+
custom features
20+
CRM integrations
Why do small businesses need VoIP phones?
Adopting VoIP systems can lead to substantial cost savings, making them a practical choice for companies with limited budgets. VoIP phones typically have lower setup and maintenance costs compared to traditional landlines, reducing communication expenses. This financial advantage is especially critical for small businesses looking to allocate resources efficiently.
VoIP also provides small businesses with advanced communication capabilities and flexibility that can enhance their operations. These systems come with a range of features, such as voicemail-to-email, call forwarding, and video conferencing, and they enable remote work and on-the-go connectivity, which is essential in today's dynamic business landscape. Also, our VoIP solutions are highly scalable, allowing your business to adapt easily to changing needs and to compete effectively.
What makes our Voice and UCaaS solution great?
Our hosted voice solution is infinitely customizable with features like auto attendant, call-center features like call whisper and barge, call recordings, cloud dashboards, predictive dialers, IP fax, and more! As a commercial grade solution, SIP-trunks, hosted PBX, and DID management is also available.
Further, backed by our 24/7 NOC support center, we’re here to support a seamless implementation and ongoing support for any needs. Whether you have a small, single-site deployment or a large multi-branch call center, MetroVOX scales to your needs.
A full-service VoIP solution including
Robust customizability
160+ features available for tailoring to your needs.
Cloud portal management
Configure and monitor multi-site services online.
Omnichannel integration
Leverage our integrations with popular productivity platforms.
Hosted PBX & SIP trunking
Tailor the deployment to your telephony needs.
Multiple fax options
Traditional, IPFAX, and EFAX supported.
24/7 NOC monitored
Proactive monitoring and support around the clock.
Quality service backed by quality support!
We do all the heavy lifting so you can be confident you will receive the connectivity you need without fail.
24/7
Monitored support
97/100
Avg. CSAT Score
< 30 Sec
Avg. support hold time
100+ Yrs
Collective experience
Why Us?
Armed with 100+ collective years of expertise, we're passionate about delivering better commercial connectivity.
How We Work
Time to roll up our sleeves and get down to business!
Testimonials
Not only do we talk the talk, we walk the walk. See for yourself.
Our business telephony client journey
Selecting a new business phone system requires careful consideration and a quality offering.
1
Discovery
Our sales and engineering teams partner to understand your current phone deployment as well as future telephony and UCaaS goals.
2
Solution Design
Using learnings from our discovery, we custom design and propose a hosted telephony and UCaaS solution that fits how your company communicates today and in the future.
3
Installation & Porting
Via robust project management processes, we reduce the pain involved with installation, porting, and training your business’s users. We recognize how mission critical a seamless deployment is.
Integrates with your company's tools
Our UCaaS solution connects seamlessly with your favorite productivity platforms and mobile devices for a true omnichannel communication experience.
Clients are loving our Hosted Voice & UCaaS solutions!